Frequently Ask Questions

Do I have to create an account at

Yes, it is required to create an account on to enhance your search experience.

How do I create an account at

Just click on Login/Sign up option and fill all the details to have a good search experience. Click here to signup now.

I have difficulties in registering myself on your website.

You can freely call our support team or email us and our support team will assist you with all your queries.

How do you guarantee that the medicines are 100% authentic?

At, we have a strong, qualified Quality Control and Quality Assurance team who checks the quality of the product at every stage and approves the product of highest quality and standards that are fit for human consumption as per the guidelines of FDA.

What are generic drugs?

A generic drug is identical or bioequivalent or similar to a branded drug in dosage form, safety, strength, route of administration, quality, performance characteristics and intended use. Although generic drugs are chemically identical to the branded drugs, they are typically sold at substantial discounts compared to the branded drugs as marketing and promotional expenses of generic drugs are 20%-85% less.

Are generic drugs as effective and safe as brand-name drugs?

Yes. A generic drug is the same as a branded drug in dosage, safety, strength, quality, the way it works, the way it is taken and the way it should be used. FDA requires generic drugs to have the same high quality, safety, strength, purity and stability as branded drugs.

How are generic drugs approved?

FDA have framed stringent guidelines for generic drugs approval and all the generic drug manufacturer have to abide by those guidelines to market and sell that drug in India. FDA does not approve the drugs which are below the required standards.

What standards do generic drugs have to meet?

Health professionals and consumers can be assured that FDA approved generic drugs have met the same rigid standards as the branded drug. To gain FDA approval, a generic drug must: contain the same active ingredients as the branded drug (inactive ingredients may vary) be identical in strength, dosage form, and route of administration have the same use indications be bioequivalent meet the same batch requirements for identity, strength, purity, and quality be manufactured under the same strict standards of FDA's good manufacturing practice regulations required for innovator products

If this generic drug is the same as the branded drug, why do they look different?

Just because two versions of the drug do not look the same does not mean they act differently in the body. There are exemptions in India that say that a generic version of a drug need not look same as a branded version. The company that makes the generic version of the drug can make it whatever color, shape, or flavor they want as long as the amount of active drug remains the same as the branded drug.

Why do generics cost less? How much less do they really cost?

Generics are offered at lower prices than branded medicines because the marketing and promotional costs of generic drugs are very low. We are passing these significant cost savings to our patients. Generic drugs can reduce your medicinal cost anywhere from 20% to 85% compared to the branded medicines.

Can I directly buy the alternative that you have suggested?

We, at try to give you the best and cheapest option of medicines. Please consult your doctor before buying any medicine as shows cheaper alternatives but does not prescribe medicines.

Is’s service available all over India?

No, currently our service is restricted to Gujarat only. We are in the process to make our service available in other regions of India just provide us your name, email address, phone number and city so that we can notify you when we are available in your city.

What ranges of products are available at

At present our product portfolio comprises of Cardiac and Diabetic range of products and we are in the process of adding more products to our existing portfolio. Please provide us with your name, email address, phone number, city and name of medicine you are looking for and we will notify you when we are available with that product.

What is the advantage of generics?

Generics are bioequivalent or similar compared to the branded drugs and are available at a significant discount as marketing and promotional expense are very low. It can save your medicine cost upto 20% to 85%.

Where do I find the generic name on my product?

The generic name of the product is available at the back of the strip.

How do I start searching the generic versions of my product?

Type the generic name into the search box and you will get the list of all options available to you from our database.

Is my personal information kept private?

Any information that you share with us is private and confidential. At no point of time we share, rent or sell your personal information without your consent, except as required by law.

I have a question whose answer I do not see above, what do I do?

Please send us an email at with all your questions and we will be more than happy to answer them.

Who checks the quality, safety and efficacy of a generic medicine?

Every company has their own Quality Control and Quality Assurance department who checks the quality, safety and efficacy of generic medicines.

Should I substitute a generic medicine for a reference product?

At, we verify the efficacy of our generic drugs by thorough bioequivalence studies and are confident they meet the highest quality standards. However, we believe in open communication and recommend that you consult your doctor or pharmacist before making any changes to your medication. Your health professionals will then be able to give you the best care at the best price.